About Us

Terms and Conditions

General

  • Orders placed online are processed daily from Monday to Friday with an order confirmation sent within 24 hours.
  • Merchandise is non-refundable and is not for re-sale or other commercial purposes.
  • No exchange for purchases of food products and gift certificates.
  • If place an order on a weekend or national holiday, it will be processed the following business day, delivery arrangement will be arranged within 3 days.
  • Delivery hours are between 9:30 am to 5:00 pm. Please send an e-mail to enquiry.pml@peninsula.com if you need to request a particular delivery time, we will try our best to accommodate your request.
  • Delivery may be delayed if a typhoon signal No.8 or above is raised or a black rainstorm warning is in effect. In this event, we will contact you by phone or e-mail the following business day to arrange for an alternative delivery time.
  • American Express Peninsula Platinum and Gold Cards’ 15% privilege offer is not applicable for purchases at peninsulaboutique.com.

Mid-Autumn Pre-order Free Delivery Promotion

  • Promotion period until 25 September 2018.
  • Mid-Autumn Pre-order free delivery promotion is applicable to online purchases at peninsulaboutique.com only.
  • This promotion cannot be used in conjunction with any other promotions.
  • A minimum purchase of HK $ 5,000 or above at peninsulaboutique.com including at least one Mid-Autumn merchandise is required.
  • No delivery service will be arranged for Park Island, Discovery Bay, Outlying Islands and remote areas.

Mooncake Hide and Seek

  • Prizes cannot be exchanged or redeemed for cash, or substituted for other products.
  • Peninsula Merchandising Limited employees are not eligible to enter the contest.
  • The Peninsula Boutique is not liable for the failure of prize notification to winners due to inaccurate and incorrect information provided.
  • The promotion code offers are applicable for online purchase only at peninsulaboutique.com from 26 September to 31 October 2018.
  • Each promotion code can only be used once.
  • This promotion cannot be used in conjunction with any other promotions.
  • The Peninsula Boutique reserves the right to make the final decision.
  • In any case of discrepancy, the English version of these terms and conditions shall prevail.

15% off at The Peninsula Boutique in The Peninsula Hong Kong

  • This voucher entitles the bearer to enjoy 15% off on all purchases (in a single receipt) at The Peninsula Boutique in The Peninsula Hong Kong. 
  • This voucher cannot be exchanged for cash. Photocopies of this voucher will not be accepted. 
  • This voucher cannot be used for the purchase of festive products, gift certificates and hampers, or in conjunction with other promotions. 
  • An expired, unused voucher will not be extended nor refunded. 
  • This voucher will not be re-issued if lost. 
  • This voucher will be invalid if found defaced or altered. 
  • This voucher must bear an official stamp in order to be valid. 
  • The Peninsula Boutique reserves the right to make the final decision. 
  • In case of any discrepancy, the English version of these terms and conditions shall prevail.
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