About Us

Terms and Conditions

General

  • Orders placed online are processed daily from Monday to Friday with an order confirmation sent within 24 hours.
  • Merchandise is non-refundable and is not for re-sale or other commercial purposes.
  • No exchange for purchases of food products and gift certificates.
  • If place an order on a weekend or national holiday, it will be processed the following business day, delivery arrangement will be arranged within 3 days.
  • Delivery hours are between 10:00 am to 5:00 pm. Please send an email to enquiry.pml@peninsula.com if you need to request a particular delivery time, we will try our best to accommodate your request.
  • Services may be affected when typhoon signal No.8 or above is hoisted or black rainstorm warning is in effect. We will contact you by phone or e-mail should we need to rearrange your delivery schedule.
  • Enjoy free delivery to HK Island, Kowloon and New Territories for any purchase over HK$ 2,000. Additional Charge: The recipient’s contact information must be completed in full. We reserve the right to levy an additional delivery charge if further delivery attempts are made due to incomplete or incorrect recipient details
  • American Express Peninsula Platinum and Gold Cards’ 15% privilege offer is not applicable for purchases at peninsulaboutique.com.
  • Under the law of Hong Kong, intoxicating liquor must not be sold or supplied to a minor in the course of business. It is illegal to sell alcohol to people under the age of 18. By placing an order, you must declare that you are 18 years old or above. You must ensure that no other person except yourself shall use your login to purchase alcohol products and a person aged 18 or above (identification required) must be present to take delivery, otherwise delivery shall be withdrawn and attempted at another time to be agreed between you and us. We reserve the right to levy an additional delivery charge if further delivery attempts are made.
  • All pictures for reference only.

 

The Peninsula Boutique New Sign Up Privilege

  • From 10 November 2023, register to enjoy 10% off for your first online purchase of HK$500 or above (Promo code: WELCOME)
  • Each email account can only enjoy this offer once.
  • Only one promo code can be applied per order.
  • This offer is only valid at The Peninsula Online Boutique.
  • This offer is available while stock lasts.
  • This offer can be used in conjunction with other promotional offers.
  • This offer cannot be exchanged for cash.
  • This offer is not applicable to shipping fee.
  • Peninsula Merchandising Limited reserves the right to make the final decision.
  • In case of any discrepancy, the English version of these terms and conditions shall prevail.

 

Highlights of The Season - Dark Chocolate Carrés Offer (23 February to 25 March)

  • Receive 8 pieces of dark chocolate carrés upon purchase of three items or more (inclusive of one seasonal highlights)
  • Only 8 pieces of complimentary chocolate carrés will be offered per order.
  • This offer is valid at The Peninsula Boutique and The Peninsula Online Boutique.
  • This offer is available while stock lasts.
  • This offer can be used in conjunction with other promotional offers.
  • This offer cannot be exchanged for cash.
  • Peninsula Merchandising Limited reserves the right to make the final decision.
  • In case of any discrepancy, the English version of these terms and conditions shall prevail.

 

New Cakes - Café Voucher Offer (7 - 31 March)

  • Receive a HK$50 café voucher upon purchase of Chocolate Hazelnut Pound Cake, Earl Grey Tea Lemon Pound Cake, Intense Chocolate Tart or French Strawberry Tart.
  • Only one café voucher will be offered per order.
  • This offer is valid at The Peninsula Boutique and The Peninsula Online Boutique.
  • This offer is available while stock lasts.
  • This offer can be used in conjunction with other promotional offers.
  • This offer cannot be exchanged for cash.
  • Peninsula Merchandising Limited reserves the right to make the final decision.
  • In case of any discrepancy, the English version of these terms and conditions shall prevail.