About Us

Terms and Conditions

General

  • Orders placed online are processed daily from Monday to Friday with an order confirmation sent within 24 hours.
  • Merchandise is non-refundable and is not for re-sale or other commercial purposes.
  • No exchange for purchases of food products and gift certificates.
  • If place an order on a weekend or national holiday, it will be processed the following business day, delivery arrangement will be arranged within 3 days.
  • Delivery hours are between 9:30 am to 5:00 pm. Please send an e-mail to enquiry.pml@peninsula.com if you need to request a particular delivery time, we will try our best to accommodate your request.
  • Delivery may be delayed if a typhoon signal No.8 or above is raised or a black rainstorm warning is in effect. In this event, we will contact you by phone or e-mail the following business day to arrange for an alternative delivery time.
  • American Express Peninsula Platinum and Gold Cards’ 15% privilege offer is not applicable for purchases at peninsulaboutique.com.

Sakura In Bloom Free Delivery Promotion

  • Promotion period until 24 June 2018.
  • Sakura In Bloom free delivery promotion is applicable to online purchases at peninsulaboutique.com only.
  • This promotion cannot be used in conjunction with any other promotions.
  • A minimum purchase of HK $ 800 or above at peninsulaboutique.com including at least one Sakura In Bloom Collection merchandise is required.
  • No delivery service will be arranged for Park Island, Discovery Bay, Outlying Islands and remote areas.

Mid-Autumn Pre-order Free Delivery Promotion

  • Promotion period until 24 July 2018.
  • Mid-Autumn Pre-order free delivery promotion is applicable to online purchases at peninsulaboutique.com only.
  • This promotion cannot be used in conjunction with any other promotions.
  • A minimum purchase of HK $ 3,000 or above at peninsulaboutique.com including at least one Mid-Autumn merchandise is required.
  • No delivery service will be arranged for Park Island, Discovery Bay, Outlying Islands and remote areas.
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