About Us

Terms and Conditions

General 
 
  • Orders placed online are processed daily from Monday to Friday with an order confirmation sent within 24 hours.
  • Merchandise is non-refundable and is not for re-sale or other commercial purposes.
  • No exchange for purchases of food products and gift certificates.
  • If place an order on a weekend or national holiday, it will be processed the following business day, delivery arrangement will be arranged within 3 days.
  • Delivery hours are between 9:30 am to 5:00 pm. Please send an email to enquiry.pml@peninsula.com if you need to request a particular delivery time, we will try our best to accommodate your request.
  • Delivery may be delayed if a typhoon signal No.8 or above is raised or a black rainstorm warning is in effect. In this event, we will contact you by phone or email the following business day to arrange for an alternative delivery time.
  • American Express Peninsula Platinum and Gold Cards’ 15% privilege offer is not applicable for purchases at peninsulaboutique.com.
  • Product images are for illustrative purposes only and may differ from the actual product. Due to differences in monitors, colours of products may also appear different to those shown on the site.
 
Voucher for Festive Pop Up Store at HKJC
 
  • This voucher entitles the bearer to enjoy 10% off on all purchases (in a single receipt) at The Peninsula Boutique in The Peninsula Hong Kong or at peninsulaboutique.com with promotion code.
  • This voucher cannot be exchanged for cash. Photocopies of this voucher will not be accepted.
  • This voucher cannot be used for the purchase of gift certificates and hampers, or in conjunction with other promotions.
  • An expired, unused voucher will not be extended nor refunded.
  • This voucher will not be re-issued if lost.
  • This voucher will be invalid if found defaced or altered.
  • The Peninsula Boutique reserves the right to make the final decision.
  • In case of any discrepancy, the English version of these terms and conditions shall prevail.

This voucher is valid from 8 December 2017 to 31 January 2018

 
Voucher for The Repulse Bay
 
  • This voucher entitles the bearer to enjoy 10% off on all purchases (in a single receipt) at The Peninsula Boutique in The Peninsula Hong Kong or at peninsulaboutique.com with promotion code.
  • This voucher cannot be exchanged for cash. Photocopies of this voucher will not be accepted.
  • This voucher cannot be used for the purchase of gift certificates and hampers, or in conjunction with other promotions.
  • An expired, unused voucher will not be extended nor refunded.
  • This voucher will not be re-issued if lost.
  • This voucher will be invalid if found defaced or altered.
  • The Peninsula Boutique reserves the right to make the final decision.
  • In case of any discrepancy, the English version of these terms and conditions shall prevail.

This voucher is valid until 31 January 2018

 
Festive Free Delivery Promotion
 
  • Promotion period until 20 December 2017.
  • Festive free delivery promotion is applicable to online purchases at peninsulaboutique.com only.
  • This promotion cannot be used in conjunction with any other promotions.
  • A minimum purchase of HK $1,000 or above at peninsulaboutique.com including at least one Festive merchandise is required.
  • No delivery service will be arranged for Park Island, Discovery Bay, Outlying Islands and remote areas.

 

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