About Us

Terms and Conditions

  • Orders placed online are processed daily from Monday to Friday with an order confirmation sent within 24 hours.
  • Merchandise is non-refundable and is not for re-sale or other commercial purposes.
  • No exchange for purchases of food products and gift certificates.
  • If place an order on a weekend or national holiday, it will be processed the following business day, delivery arrangement will be arranged within 3 days.
  • Delivery hours are between 9:30 am to 5:00 pm. Please send an email to enquiry.pml@peninsula.com if you need to request a particular delivery time, we will try our best to accommodate your request.
  • Delivery may be delayed if a typhoon signal No.8 or above is raised or a black rainstorm warning is in effect. In this event, we will contact you by phone or email the following business day to arrange for an alternative delivery time.
  • American Express Peninsula Platinum and Gold Cards’ 15% privilege offer is not applicable for purchases at peninsulaboutique.com.
  • Product images are for illustrative purposes only and may differ from the actual product. Due to differences in monitors, colours of products may also appear different to those shown on the site.
Chinese New Year Free Delivery Promotion
  • Promotion period until 9 February 2018.
  • Chinese New Year free delivery promotion is applicable to online purchases at peninsulaboutique.com only.
  • This promotion cannot be used in conjunction with any other promotions.
  • A minimum purchase of HK $ 888 or above at peninsulaboutique.com including at least one Chinese New Year merchandise is required.
  • No delivery service will be arranged for Park Island, Discovery Bay, Outlying Islands and remote areas.


The Peninsula Boutique “Lucky Windmill” Activity

  • This contest ends on 28 February 2018.
  • Each participant will be eligible for one entry only, The Peninsula Boutique reserves the right to disqualify any multiple entries. 
  • The winners will be notified via email with prize redemption details.
  • The top 500 participants will receive a “Majestic Dog” Red Packet and Windmill Gift Set and the most creative wish will receive a Chinese New Year Hamper, valued at HK$ 3,288.
  • Prizes must be redeemed before 3 March 2018 (excluding 10 February to 16 February 2018) at The Peninsula Boutique in The Peninsula Hong Kong
  • Prizes cannot be exchanged or redeemed for cash, or substituted for other products.
  • This promotion is not applicable to Peninsula Merchandising Limited employees.
  • The Peninsula Boutique is not liable for the failure of prize notification to winners due to inaccurate and incorrect information provided.
  • The Peninsula Boutique reserves the right to make the final decision.
  • In any case of discrepancy, the English version of these terms and conditions shall prevail.


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