About Us

Delivery

We take as much pride in shipping as we do in creating our products. Each shipment is handled personally and with the utmost care, and is specially packaged to ensure it arrives in perfect condition. Upon request, we can also include a complimentary gift card with a personal message.

Currently, we only deliver within the Hong Kong SAR (excluding Park Island, Discovery Bay, Outlying Islands and remote areas).  Deliveries will be made within three working days after the order is successfully placed. Should you wish to deliver your order to multiple locations or partially, please place your order separately.

Delivery may be delayed if a typhoon signal No.8 or above is hoisted or a black rainstorm warning is in effect. In this event, we will contact you by phone or e-mail the following business day to arrange for an alternative delivery time.

Delivery Hours:  Monday to Friday 9:30 am – 5:00 pm

If you wish to request a particular delivery time, please specify such in the "Remarks" section during check-out. We will do our best to accommodate your request.

 

Delivery Charge: HK$ 200

 

Additional Charge: The recipient’s contact information must be completed in full. We reserve the right to levy an additional delivery charge if further delivery attempts are made due to incomplete or incorrect recipient details.


Should you wish to send a gift overseas, please contact CUSTOMER CARE.

 

 

Collect In Store

 

Orders may be collected at The Peninsula Boutique at The Peninsula Hong Kong, The Peninsula Arcade, Salisbury Road, Tsim Sha Tsui, Kowloon.

 

Opening Hours: Mon – Sun 9:30 am – 7:30 pm

 

Please allow two working days for order processing. Customers will be notified via e-mail or by telephone when the order is ready for collection. 

 

Additional Charge: Customers must collect their orders within one month upon notification unless specified. We reserve the right to forfeit the order if the order is not collected within one month.  

Back to Top